Incompetence Comes As Standard

Back in March of this year, Windows 10 updates caused massive disruption to all three of my Windows 10 builds. (All are Pro/64-bit). All are paid-for licenses.

The two with major impact are used for gaming and office tasks on my more powerful, water-cooled “gaming” system.

You can read about the sundry disasters here. They key point to note being that:-

  • The “Office” machine suddenly stopped recognising one of my 3 Dell Monitors. The unit that “vanished” was connected to my nVidia 1080GTX via a “DisplayPort” connector
  • The “Gaming” machine just, well, stopped, with all 3 monitors remaining dark, despite the fact that “windows sounds” indicated that the machine had booted successfully.

But wait! Isn’t that exactly the same ####ing thing that has just happened with the latest update? Why yes, I do believe it is.

So… having completely ####ed up two of my builds in March, causing me extensive down-time and a nightmare of an issue with getting my Omnipage OCR software re-activated [it somehow thought I had installed it twice already, which I hadn’t], it looks as though I could well be left with a repeat of that experience just 4 months later.

It isn’t as though I’m able to telepathically know in advance that the update is going to be applied [and stop it]. With Microsoft’s new updating mechanism, I have no ability to determine what gets updated, or when.

All I’m left with is [literally] a box of bits. With no Operating System, the hardware doesn’t exactly do much. This is entirely, completely and utterly unacceptable. In my case, Microsoft can’t resort to, “Well, it was free…” because I had to pay for both licenses. £200 each, thank you very much.

They don’t even provide direct support – oh no – if you go to their support forums [ “http://support.microsoft.com/”] you are left dealing with volunteer MCPs. Don’t get me wrong – the people I’ve dealt with have been excellent – patient, friendly and helpful. But that doesn’t excuse Microsoft from shipping sh1te product.

Microsoft: Incompetence Comes As Standard.